Town Council Hotline: 6444 9549
EMSU Hotline: 1800 325 8888 (24 Hours)
A A A

Useful Contacts

Please scroll left and right on the table contents to see more information.

To ensure immediate attention on your feedback, contact these agencies directly for the following:

Category Organisation Contact Details
Essential Numbers Maintenance Service 1800-444 9549 (24-Hour Essential)
HDB Branch Office Service Line 1800-225 5432 (24-Hour Essential)
East Coast (Private Estate Residents) – For easy reporting on the go, use OneService App for Municipal feedback. Learn more at https://www.oneservice.sg/home.

Note: For retrieval of items dropped into the lift gap, there will be charges incurred. No receipt will be issued upon retrieval. For non-urgent retrieval, you may wish to wait until the next monthly lift maintenance carried out at your block.
Leases, Tenancies, Renovations, Permits, Season Parking Housing Development Board (HDB) 6490 1111
Singapore Power Piped Gas Supply 1800-752 1800
Water Supply 1800-225 5782
Electricity 1800-778 8888
Emergency Services Fire / Ambulance 995
Ambulance Service (non-emergency) 1777
Police / Radio Police Car 999
Traffic Jam / Accident Reporting 6547 1818
Traffic Police (Enquiries) 6547 0000
Environmental Pollution National Environment Agency (NEA) Contact Form: http://www.nea.gov.sg/corporate-functions/feedback
Department of Public Cleanliness (DPC) Contact Form: http://www.nea.gov.sg/corporate-functions/feedback
Stray, Animals, Crows The Animal & Veterinary Service (AVS) Contact: www.avs.gov.sg/feedback
Society For the Prevention of Cruelty to Animals (SPCA) 6287 5355
Email: enquiries@spca.org.sg
Traffic Lights Land Transport Authority (LTA) 1800-225-5582
Contact Form: https://www.lta.gov.sg/feedback
Police Police Hotline 1800-255 0000
Bedok NPC 1800-244 9999
Changi NPC 1800-587 2999
CDC/FSCS/Community Clubs/Centres South East CDC 6432 1300
TRANS Centre (TRANS Family Services) 6449 0762
Moral Family Service Centre 6449 1440
Bedok Community Centre 6442 5317
Changi Simei Community Club 6781 6058
Fengshan Community Club 6441 2412
Kg Chai Chee Community Club 6241 9878
Siglap Community Club 6449 8040
Neighbour Disputes To apply for mediation at the Community Mediation Centre (CMC), Call 1800 225 5529 during office hours.
Visit https://cmc.mlaw.gov.sg/