East Coast Town Council

Useful Contacts

To ensure immediate attention on your feedback, contact these agencies directly for the following :

ESSENTIAL NUMBERS
24-Hour Essential
Maintenance Service — 1800-325 8888
HDB Branch Office Service Line — 1800-225 5432
East Coast (Private Estate Residents) – For easy reporting on the go, use OneService App for Municipal feedback. Learn more at https://www.oneservice.sg/home.

Note: For retrieval of items dropped into the lift gap, there will be charges incurred. No receipt will be issued upon retrieval. For non-urgent retrieval, you may wish to wait until the next monthly lift maintenance carried out at your block.

LEASES, TENANCIES, RENOVATIONS, PERMITS, SEASON PARKING
Housing Development Board (HDB) — 6490 1111

SINGAPORE POWER
Piped Gas Supply — 1800-752 1800
Water Supply — 1800-225 5782
Electricity — 1800-778 8888

EMERGENCY SERVICES
Fire / Ambulance — 995
Ambulance Service (non-emergency) — 1777
Police / Radio Police Car –999
Traffic Jam / Accident Reporting — 6547 1818
Traffic Police (Enquiries) — 6547 0000

ENVIRONMENTAL POLLUTION
For further queries or clarifications, you may call 1800-CALL NEA, or use this feedback form:
http://www.nea.gov.sg/corporate-functions/feedback​

Department of Public Cleanliness (DPC) — 6225-5632
Email : http://www.nea.gov.sg/corporate-functions/feedback

STRAY ANIMALS, CROWS
The Animal & Veterinary Service (AVS)
Contact: www.avs.gov.sg/feedback

Society For the Prevention of Cruelty to Animals (SPCA) — 6287 5355
Email : enquiries@spca.org.sg

TRAFFIC LIGHTS
Land Transport Authority (LTA) — 1800-225-5582
Contact Form: https://www.lta.gov.sg/feedback

POLICE
Police Hotline — 1800-255 0000
Bedok North NPC — 1800-244 9999
Bedok South NPC — 1800-244 8999
Changi NPC — 1800-587 2999
Bedok NPP — 1800-241 9999
Siglap NPP — 1800-448 9999
Tanah Merah NPP — 1800-449 9999

CDC/FSCS/COMMUNITY CLUBS/CENTRES
South East CDC – 6432 1300
TRANS Centre (TRANS Family Services) — 6449 0762
Moral Family Service Centre — 6449 1440
Bedok Community Centre — 6442 5317
Changi Simei Community Club — 6781 6058
Fengshan Community Club — 6449 5136
Kg Chai Chee Community Centre — 6241 9878
Siglap Community Centre — 6449 8040

NEIGHBOUR DISPUTES
To apply for mediation at the Community Mediation Centre (CMC), Call 1800 225 5529 during office hours
Visit https://cmc.mlaw.gov.sg/